Terms & Conditions
FORM OF PAYMENT:Ultimate Slumber Party accepts all of their payments through square processing system. Square accepts: Visa, Debit Visa, MasterCard, Apple Pay & Google Pay.
Ultimate Slumber Party provides items and accessories for rent to customers living in London and the surrounding areas.
Locations further than 30km radius from London, will be charged a transportation fee at a rate of 0.26 cents per kilometer x 4.
((Distance in KM from London – 30) x 4 ) x 0.26 Cents = Transportation Fee
All tents and other accessories or extras from the THEMES section of our website www.ultimateslumberparty.com are rental items and must be returned in the same condition that are provided once the party is done and items are picked up. Items that can be kept by party guests will be noted in the description.
DEPOSIT & BOOKING:Ultimate Slumber Party themed package rentals require a deposit of $100 to secure the booking. We recommend that you book 4 weeks before your desired day (however you are able to book several months in advance to ensure your date and theme is available). You will be required to pay the remaining balance 7 days before your event. Payments not received within this timeframe may result in possible cancellation and forfeit of booking deposit.
EVENT CANCELLATION & REFUNDS:Cancellations 21 days prior to the event date will receive a full refund of the booking deposit. Cancellations between 8 and 20 days prior to the event date will lose 50% of the booking deposit. Cancellations 7 days prior to the event date no refund will be issued.
Once your booking is confirmed we will follow up with a consult (phone or email) to go over all the details with you and cover any special requests you might have.
ADDITIONAL GUESTS:Changes to the number of guests and add-on activities or extras can be made up to 7 days prior to the event (based on availability).
RENTAL PERIOD and SET UP DURATION:All party rental items are for a 19 hour rental period unless otherwise arranged between both the customer and Ultimate Slumber Party representative.
*If you wish to have the party rental for more than one night, we can arrange it (additional night rates will apply).
The setup date and time will be mutually agreed upon prior to the event. Please leave a 2-hour period from the initial time of set up to the time party guests will arrive. Be sure that there is an adult present at home. Ultimate Slumber Party will not move any furniture, please remove or rearrange all furniture prior to our arrival. Also it is recommended that no guests are present during set-up. Failure to comply with these two conditions can greatly affect the set up time. Once set-up, the host (or another adult authorized to sign on your behalf) will be asked to sign terms of service and inventory of the rented items.
RENTAL DAMAGE DEPOSIT:At the agreed upon set-up date a refundable rental damage deposit of $125 will be collected when set-up is complete (will accept Visa, debit visa, mastercard, apple pay, google pay & cash). Any refunds will be issued via square processing system in the form of the original payment. The rental damage deposit is fully refundable if the equipment is undamaged. Damaged equipment will be charged at cost, and will be subtracted from the damage deposit.
PICK UP TIME:Our team will arrive on collection day at a mutually agreed time frame between 10 am and 12 pm. Prior to collection, party host and a Ultimate Slumber Party representative will inspect the tents and accessories to see if there are any damages.
After each event, all bedding is laundered using hypoallergenic detergent. Mattresses, decorative pillows, and decorative items are disinfected and spot cleaned.
ALLERGENS:We ask that the tents be accommodated in a smoke and pet free area during the tent rental period. Otherwise, additional cleaning fees may apply. Please notify in advance if your guests have any allergies we should be aware of.
LIABILITY:It is the responsibility of the customer to always supervise children with rented equipment. Diligence must be taken with younger children on the customer’s premises as Ultimate Slumber Party hire tents, and accessories are not suitable for children under 4 years old to play unattended. Ultimate Slumber Party is not responsible for injury or damage caused from misuse of our materials. Ultimate Slumber Party assumes no responsibility or liability for accidents or damage caused during your party.
*All prices are subject to change, however, prices quoted at the time of booking will always be honoured.